Terms & Conditions Jordan

Inclusions

Unlimited Mileage

Collision Damage Waiver (CDW)

Theft Waiver (THW)

Third Party Liability (TPL)

First Additional Driver

Airport Fee

VAT

Drivers Age

The minimum Driver’s age is 21 years. However, age requirements and restrictions will apply for larger car groups.

The maximum driver’s age is 75 years.

A young driver’s fee of USD 5 per day up to a maximum charge of USD 35 per rental will apply for drivers from 21 years to 24 years.
A senior driver’s fee of USD 5 per day up to a maximum charge of USD 35 per rental will apply for drivers from 70 years to 75 years.

Driver’s License

The renter and the driver have to be in possession of a valid driving license for at least:

2 year for mini, economy, compact, intermediate, standard and full-size vehicle groups.
3 years for luxury and premium vehicle groups.

Also, a valid ID card and passport and booking confirmation voucher would be required at time of pick up.

National Driving License is accepted, if the driver holds a valid driving license with Latin Characters.

If the National Driving License is not in Latin Characters a valid International Driving License is required.
International Driving License must be accompanied by the original domestic license of the driver.
Renters with licenses from countries who are not part of the International Driving Permit Agreement should carry a certified translation.

 

Please note that we reserve the right to request additional ID or conduct further identification checks if which needed may include an identity check with an external organization.

All additional drivers must meet the same license requirements as the main driver.

Insurance Coverage

Collision Damage Waiver (CDW)
It is included in your rental amount.
Collision damage waiver reduces the customer’s damage responsibility to the excess/deductible amount.
The excess amount of CDW will depends on the vehicle groups:

SIPP CAR GROUP	VEHICLE MODEL	EXCESS	DEPOSIT
ECAR	HYUNDAI I10 AUTOMATIC OR SIMILAR	2000 €	2000 €
DCAR	HYUNDAI ACCENT AUTOMATIC OR SIMILAR	2000 €	2000 €
DDAR	KIA PEGAS AUTOMATIC OR SIMILAR	2000 €	2000 €
ICAR	NISSAN SUNNY AUTOMATIC OR SIMILAR	2000 €	2000 €
SCAR	HYUNDAI ELANTRA AUTOMATIC OR SIMILAR	2000 €	2000 €
FCAR	KIA OPTIMA AUTOMATIC OR SIMILAR	2500 €	2500 €
SFAR	KIA SELTOS AUTOMATIC OR SIMILAR	2500 €	2500 €
SVAR	CHEVROLET CAPTIVA AUTOMATIC OR SIMILAR	2500 €	2500 €
FFAR	MITSUBISHI PAJERO AUTOMATIC OR SIMILAR	3000 €	3000 €
PFBR	TOYOTA LAND CRUISER OR SIMILAR	3000 €	3000 €

Theft Wavier (THW)
It is included in your rental amount.
Theft Waiver - reduces the client's financial responsibility for loss or theft to the vehicle to the sum of the deductible.
The excess amount of THW will depends on the vehicle groups:

SIPP CAR GROUP	VEHICLE MODEL	EXCESS	DEPOSIT
ECAR	HYUNDAI I10 AUTOMATIC OR SIMILAR	2000 €	2000 €
DCAR	HYUNDAI ACCENT AUTOMATIC OR SIMILAR	2000 €	2000 €
DDAR	KIA PEGAS AUTOMATIC OR SIMILAR	2000 €	2000 €
ICAR	NISSAN SUNNY AUTOMATIC OR SIMILAR	2000 €	2000 €
SCAR	HYUNDAI ELANTRA AUTOMATIC OR SIMILAR	2000 €	2000 €
FCAR	KIA OPTIMA AUTOMATIC OR SIMILAR	2500 €	2500 €
SFAR	KIA SELTOS AUTOMATIC OR SIMILAR	2500 €	2500 €
SVAR	CHEVROLET CAPTIVA AUTOMATIC OR SIMILAR	2500 €	2500 €
FFAR	MITSUBISHI PAJERO AUTOMATIC OR SIMILAR	3000 €	3000 €
PFBR	TOYOTA LAND CRUISER OR SIMILAR	3000 €	3000 €

Third Party Liability Insurance (TPL)
Third Party Cover is included in your rental amount.
Insurance coverage for the vehicle rented includes Third Party Liability with a limited cover for personal injuries and material damages.
Please Note: The Accident Statement should always be supplemented so that the insurances covers will be in effect. If there is a third party involved to an incident, clients should call the police authorities to the incident. In case of car damage or a car theft, an administration fee (D.A.F.) of EUR 40 will be charged to the driver.

Insurance Exclusions/Voids

Collision Damage Waiver does not cover: damages provoked at the underside part of the vehicle, inside part of the vehicle-saloon, tire punctures, wheel damage, interior damage, wind shield, wrong fuel, damage to lights or lenses, mechanical damage, mirrors, car key damage, the antenna.

Collision Damage Waiver will be voided if damage is caused by: driving under the influence of drugs or alcohol, unauthorized drivers, racing or speed contest or competition, unlicensed driver or driver training, driving over state or international borders in violation of the Rental Agreement, towing or pushing, intentional damage, simple negligence, gross negligence or recklessness, driving off of a regularly maintained roadway, using the vehicle for hire, driving in violation of local traffic laws, failure to secure the car keys, or failure to lock or secure the vehicle.

Attempted theft of the vehicle, car key loss, theft of the personal belongings that were in the vehicle, acts of God and Terrorist Attacks are not covered by any insurance. The car key and the Police Document for the theft vehicle that reported by the driver of the car, should always be presented so that the insurances’ covers will be in effect.

 

Excess Reduction

 

Full Damage Waiver(FDW) or SCDW is optional and reduces the excess amount on CDW up to a small manageable amount under the condition that the damage is not due to violation of Road Circulation Code. FDW does not provide any coverage concerning damages provoked at the, inside part of the vehicle-saloon, mirrors, car key damage, the antenna, incorrect fuel, acts of God, Terrorist Attacks, during transportation by ferry without prior authorization by the company at the time of pick up the car, wheels and tires. The Accident Statement should always be supplemented so that the insurances’ covers will be in effect. In case of car damage or a car theft, an administration fee (D.A.F.) of 40,00 EUR will be charged to the driver. This charge applies irrelevantly of party at fault. Vehicles returned with stained or dirty interior or extremely dirty exterior that cannot be cleaned with normal / common washing, client’s will be charged for minimum 30 to 80 EUR for the biological cleaning of the car. If the driver drives the vehicle off the official road network and the vehicle immobilized, the driver will be charged the cost of towing the vehicle from the roadside assistance.

The price of FDW  varies from USD 15 to USD 65 according to the vehicle groups. For more information, please check at the rental desk.

SCDW does not cover: damages provoked at the inside part of the vehicle-saloon, tire punctures, wheel damage, interior damage, wrong fuel, damage to lights or lenses, mechanical damage, mirrors, car key damage, the antenna, wheels, tires, damage from dangerous substances and acts of God, Terrorist Attacks.

CDW/ SCDW  will be voided if damage is caused by: driving under the influence of drugs or alcohol, unauthorized drivers, racing or speed contest or competition, unlicensed driver or driver training, driving over state or international borders in violation of the Rental Agreement, towing or pushing, intentional damage, simple negligence, gross negligence or recklessness, driving off of a regularly maintained roadway, using the vehicle for hire, driving in violation of local traffic laws, failure to secure the car keys, or failure to lock or secure the vehicle.

Attempted theft of the vehicle, car key loss, theft of the personal belongings that were in the vehicle, acts of God and Terrorist Attacks are not covered by any insurance. The car key and the Police Document for the theft vehicle that reported by the driver of the car, should always be presented so that the insurances’ covers will be in effect.

FDW & SLI  is optional and can be purchased at the rental desk. For more information, please check at the rental desk.

LDW Loss Damage Waiver provides protection against financial loss. Is optional and can be purchased at the rental desk at USD 10 per day.

TP theft protection provides protection against financial theft. Is optional and can be purchased at the rental desk at USD 5 per day.

PAI is optional and can be purchased at the rental desk with a charge of 5 USD per day.

Fees

Airport Fee is included in the rental.

Other fees:
1. You may be required to pay local tolls or highway fees, depending on where you intend to drive.
2. Smoking is not permitted in the vehicle. It traces of smoke is found in the vehicle; a penalty fee will be charged.
3. It is your responsibility to cover the cost of any traffic infringements, such as speeding or parking fines or toll evasion, incurred during the rental period. The supplier will charge you a fee to administer any fines.
4. Vehicles returned with stained or dirty interior or extremely dirty exterior that cannot be cleaned with normal / common washing, client’s will be charged for minimum EUR 30 to EUR 80 for the biological cleaning of the car.

Roadside Assistance

Roadside Assistance is included in your rental, is available 24/7 and free of charge. The vehicle is covered by roadside assistance for any mechanical faults. If the call out is due to driver negligence, for example lost keys or running out of fuel, the renter may be charged a breakdown call out fee.
Contact phone number of the road assistance indicated to the signed Rental Agreement and/or provided by the rental agent at the time of pickup the car. It is recommended to contact the branch directly in the event of required roadside assistance. If the driver drives the vehicle off the official road network and the vehicle immobilized, the driver will be charged the cost of towing the vehicle from the roadside assistance. Please check at the rental desk for more information.

 

Fuel Policy

The vehicle will be supplied with sufficient fuel and must be returned with the same level of fuel. Otherwise, missing fuel plus a refueling fee of EUR 20 will be charged on your return. Fuel charges are payable at the rental desk.

Mileage Policy

Unlimited

Cross Border Travel and Driving Restrictions

Cross border travel is not allowed.

There are certain roads and areas that you cannot drive this vehicle on. Any unpaved roads or off-road driving is prohibited. You will not be insured if you drive on these roads and therefore you will be fully liable for any damage that might occur.

VAT

VAT is included in the rental price. However, for all the optional extras or special equipment, or extra services, VAT would be levied separately.

Payment Methods

Visa , MasterCard credit and debit cards, AMEX   and cash payments are accepted for both rental amount payment and deposit payment and must be on main renter's name while paying at the rental desk.
Please note that a credit/debit card surcharge may be added when your payment is processed.

Deposit

Part of the excess amount depending on car group will be authorized against your credit/debit card at the time of rental.  This amount will no longer be available for your immediate use and may take up to 30 days, depending on your bank, to become available. We will not be responsible for any returned check(s) or insufficient fund charges or bank fees related to this process.

Required deposit amount per car category:

SIPP CAR GROUP	VEHICLE MODEL	DEPOSIT (BASIC INCL CDW)
ECAR	HYUNDAI I10 AUTOMATIC OR SIMILAR	500 €
DCAR	HYUNDAI ACCENT AUTOMATIC OR SIMILAR	500 €
DDAR	KIA PEGAS AUTOMATIC OR SIMILAR	500 €
ICAR	NISSAN SUNNY AUTOMATIC OR SIMILAR	500 €
SCAR	HYUNDAI ELANTRA AUTOMATIC OR SIMILAR	500 €
FCAR	KIA OPTIMA AUTOMATIC OR SIMILAR	700 €
SFAR	KIA SELTOS AUTOMATIC OR SIMILAR	700 €
SVAR	CHEVROLET CAPTIVA AUTOMATIC OR SIMILAR	700 €
FFAR	MITSUBISHI PAJERO AUTOMATIC OR SIMILAR	700 €
PFBR	TOYOTA LAND CRUISER OR SIMILAR	1000 €

Delivery and Collection

Delivery and collection service is on request within the city limits. Please send your request at least 48 hours prior to your arrival to [email protected]

For delivery and collection service additional charges varying from 10 USD to 50 USD may applies depending on the distance. Please check at the rental office for more details.

Out of Hours

Out of hours pick-up and drop-off are available free of charge .

First change of pick-up and/or drop-off scheduled time between out of working hours is free. In multiple changes an additional flat fee of Euro 15 is applied payable at the rental desk prior your departure. 

Grace Period

For vehicle pick-up
120 minutes of grace period is allowed from the scheduled time. After the grace period reservation is considered as No-Show and will be canceled without prior notice. In case you apply for car pick-up after the grace period you must first apply for a new booking.

For vehicle drop-off
120 minutes of grace period is allowed from the scheduled time. If the customer returns the vehicle after the grace period, extra day charge will apply .

Amendments to bookings
If you experience any delays, you must contact the office immediately prior to your reserved pick-up time. If you experience any flight delays and you have provided our office with your flight details and your mobile number an agent will track your flight and reach out to you via phone call to schedule your pick-up.
You will not receive a refund if you return the vehicle early, reduce the number of days on your confirmed reservation or downgrade the vehicle type from the category booked. Please check at the rental desk for more information.

Extras

Confirmation of Special Equipment’s depends upon the availability at the rental desk.

ALL TERMS, CONDITIONS AND PRICES ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE.